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Our Location

Clinic Location

62 Ellen Street 
Port Pirie SA. 5540

Contact

Opening Hours

Mon - Fri

9am to 5pm

Via Appointment Only

We welcome constructive feedback, 

concerns and complaints 

about our services. 


Your feedback helps us understand 

Your experience and 

Improve the support we provide.


You can use this form to raise 

a concern anonymously. 

You do not need to provide 

your name or contact details.


We take all feedback seriously 

and will review 

the information you provide. 


As this form is anonymous, 

we may not be able to contact you  for further information or provide you 

with an individual response.

Complaints & Feedback

Tell us about your experience
1. What would you like to share?
A complaint — I am unhappy or concerned about something
Feedback or a suggestion
A compliment or positive feedback
2. Which service does your feedback relate to?
Play Therapy
Positive Behaviour Support (PBS)
Pregnancy/Parenting Support
Communication or Administration
Other/unsure
3. Who is the feedback about?
Myself / the service I receive
My child or a person I support
Someone else
The business or service generally
4. When did the issue occur? (If applicable)
Within the last week
Within the last month
More than a month ago
It is an ongoing concern
Unsure/it's irrelevant
7. Does this concern involve an immediate safety risk to you or someone else?
No
Yes
I'm unsure
Optional: Would you like us to contact you?
No, I wish to remain anonymous
Yes, I am happy to be contacted
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